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Personalisation and customisation
Communication and Community building
Incentives and rewards programs
Gamification and engagement mechanics
Feedback and iterative improvement
Usability and UX
User support and assistance
Initial engagement with service
What is this?
Introduction
Introduction
Guidelines
Personalisation and customisation
Communication and Community building
Incentives and rewards programs
Gamification and engagement mechanics
Feedback and iterative improvement
Usability and UX
User support and assistance
Initial engagement with service
Personalisation and customisation
Communication and Community building
Incentives and rewards programs
Gamification and engagement mechanics
Feedback and iterative improvement
Usability and UX
User support and assistance
Initial engagement with service
Design Concept
Proposed Design Concept
Proposed Design Concept
Proposed Design Concept
